Orders can be updated when in status as NEW. Once the orders have gone into PROCESSING they cannot be edited or canceled without a written request. Because all product blanks are ordered custom daily, canceling an order that is processing may still result in fees for either blank products or for the full printed products. Canceled orders that have not been shipped whether printed or not cannot be stored or saved for future orders. Canceling an order in your e-Commerce cart does NOT cancel the order in Threadmyth.com. Once an order goes into processing we can NOT guarantee that it can be canceled and do not guarantee refunds.